Metrics

The Metrics tab shows how your Experience is performing.

This is where you track engagement, conversions, and revenue impact over time.

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📈 Engagements Over Time

This chart shows how many visitors interacted with your Experience during the selected date range.

You can:

• Adjust the time filter
• View total engagements
• See average daily interactions

This helps you understand traffic and usage trends.

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🛒 Orders & Revenue

The Orders section connects engagement to business results.

Key metrics include:

• Conversion Rate – Percentage of engaged users who completed a purchase
• Engaged Sales – Revenue generated after interaction
• Average Order Value (AOV) – Average purchase value from engaged users

These metrics help measure AI-influenced performance.

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💬 Related Conversations

You can review actual conversations tied to engagements or orders.

This allows you to:

• Analyze user behavior
• Identify drop-off points
• Improve question flow
• Optimize recommendations

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The Metrics tab turns conversations into measurable performance data, helping you continuously improve conversion and revenue impact.